Terms & Conditions

Effective Date: 21 April 2026

Last Updated: 21 April 2026

These Terms & Conditions govern your use of the Pizza Virus website and services, operated by Cloud Pakasala Private Limited. By accessing or using our website, you agree to be bound by these terms.

1. Use of Website

By using this website, you agree to:

• Provide accurate and complete information
• Use the website only for lawful purposes
• Not misuse, disrupt, or attempt to harm the website or its services

2. Orders & Services

• All orders placed through Pizza Virus are subject to acceptance and availability
• We reserve the right to refuse or cancel any order at our discretion
• Prices and menu items are subject to change without prior notice
• Estimated delivery times are indicative and may vary due to external factors

3. Payments

• Payments must be made through available payment methods on the website
• We use secure third-party payment gateways for transactions
• Pizza Virus does not store your complete payment details

4. Cancellation & Refunds

• Orders once placed may not be cancelled after preparation has started
• Refunds, if applicable, will be processed in case of:
  • Failed transactions
  • Incorrect or undelivered orders
• Refund timelines may vary depending on the payment provider

5. User Conduct

You agree not to:

• Use the website for fraudulent purposes
• Post or transmit harmful or illegal content
• Attempt unauthorized access to our systems

6. Intellectual Property

All content on this website, including:

• Logo
• Images
• Text
• Design

is the property of Pizza Virus and Cloud Pakasala Private Limited and is protected by applicable laws. Unauthorized use is strictly prohibited.

7. Third-Party Services

Our website may include services provided by third parties (such as payment gateways or ordering systems like Petpooja). We are not responsible for the performance or policies of these third-party services.

8. Limitation of Liability

Pizza Virus shall not be held liable for:

• Any indirect or consequential damages
• Delays or failures caused by external factors (traffic, weather, etc.)
• Issues arising from third-party services

9. Termination

We reserve the right to suspend or terminate access to our website or services at any time, without prior notice, for violations of these Terms.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the website after changes implies acceptance of the updated terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Pune, Maharashtra.

12. Contact Us

Pizza Virus
(Operated by Cloud Pakasala Private Limited)
Phone: +91 76960 07447
Email: info@pizzavirus.com